FAQ

Signing up at Lucky Tiger Casino is streamlined for your convenience. Simply visit our homepage and click the 'Sign Up' button. Fill out the required fields with accurate personal details, including your email address and a secure password. You'll receive a confirmation email—click the link inside to activate your account. Once activated, you can log in, explore our game library, and claim your welcome bonus right away. If you encounter any issues during registration, our customer support team is available 24/7 via live chat, email, or phone to assist you.

New players at Lucky Tiger Casino are greeted with an impressive welcome package, featuring up to $7,500 across your first three deposits using the codes WELCOMEQUEST, JUNGLEQUEST, and TIGERQUEST. Additionally, you can claim a $25 No Deposit Bonus with the code LUCKY25—no deposit required. Each offer comes with clear terms, including wagering requirements (typically 30x–50x), so be sure to review these on our promotions page. Seasonal bonuses, free spins, and cashback deals are also available, so check in regularly for the latest rewards.

To redeem a No Deposit Bonus, log in to your Lucky Tiger account and navigate to the cashier or bonuses section. Enter the relevant bonus code—such as LUCKY25—before playing. The bonus will be credited instantly, allowing you to play selected games without spending your own money. Be sure to check the wagering requirements (for LUCKY25, it’s 50x) and any game restrictions in our terms and conditions. These codes are subject to availability, so act quickly when you see a new offer.

Lucky Tiger Casino offers a range of secure payment options, including Visa, MasterCard, American Express, POLi, Neosurf, Bank Wire Transfer, and Bitcoin. Deposits are processed instantly for most methods. Withdrawals are subject to verification and processing times, typically ranging from a few hours for Bitcoin to several business days for bank transfers. All transactions are protected with advanced encryption to keep your financial data secure. For a full breakdown, visit the banking section on our site.

Wagering requirements specify how many times you need to play through the bonus amount before you can withdraw any winnings. For example, a 35x wagering requirement on a $100 bonus means you must wager $3,500 before cashing out. Different bonuses may have different requirements—our no deposit bonus often has a 50x playthrough, while welcome bonuses usually require 30x–35x. Always review the terms before claiming a bonus to avoid surprises and maximize your potential payouts.

Absolutely. Lucky Tiger Casino is fully optimized for mobile play, giving you access to your favorite slots, table games, and live dealer experiences on smartphones and tablets. There’s no need for a separate app—simply log in via your mobile browser for seamless, high-quality gameplay. All features, including deposits, withdrawals, and customer support, are available on mobile, so you can play whenever and wherever suits you best.

Our platform features a diverse portfolio from leading software providers like Betgames, Betsoft, Dragon Gaming, Nucleus Gaming, Rival Gaming, Saucify, and Spade Gaming. Explore hundreds of titles, from high-volatility slots and immersive table games to innovative live casino experiences. New games are added regularly, ensuring fresh entertainment and the chance to try something new every time you log in.

Yes, Lucky Tiger Casino operates under a recognized gaming license, adhering to strict industry standards for fairness, transparency, and player protection. We use certified Random Number Generators (RNGs) to ensure all game results are unbiased. Our licensing details are published on our website, and we are regularly audited by independent testing agencies to maintain compliance and integrity.

To ensure security and comply with regulatory requirements, Lucky Tiger Casino may request verification documents before processing withdrawals. Typically, you’ll need to provide a valid government-issued ID, proof of address (like a utility bill), and proof of payment method (such as a photo of the card used). The process is straightforward and designed to protect both you and the casino. Verification usually takes 1–3 business days, after which withdrawals can proceed smoothly.

If you experience technical difficulties—such as games not loading, deposit problems, or account access issues—start by clearing your browser cache or trying a different device. Many common problems are solved this way. If the issue persists, reach out to our support team via live chat, email (support@luckytigercasino.com), or phone (+1-855-6107-674). Our agents are available 24/7 and trained to resolve all technical concerns quickly and efficiently.

Responsible gambling is a core value at Lucky Tiger Casino. We provide tools to help you manage your gaming, including deposit limits, session reminders, and self-exclusion options. Our team monitors for signs of problematic behavior and can offer guidance or referrals to professional help if needed. Visit our Responsible Gaming page for resources and support, ensuring your play remains enjoyable and within your personal limits.

Your security is paramount at Lucky Tiger Casino. We use advanced SSL encryption and robust firewalls to protect all personal and financial data. Our systems are regularly tested and updated to meet the highest security standards. Only authorized personnel have access to sensitive information, and we never share your data with third parties without your explicit consent. Play with peace of mind knowing your privacy is always safeguarded.

Our customer support team is available around the clock to assist you. Choose from live chat for instant help, email us at support@luckytigercasino.com, or call +1-855-6107-674 for voice support. Our agents are knowledgeable, friendly, and dedicated to resolving your questions—whether you need help with bonuses, payments, technical issues, or anything else related to your account.